Soldy Subscribe FAQ
Updated on June 16, 2026
1. How do credits work?
Credits serve as the designated accounting unit for media generation. Each model type (image, video, or animation) deducts a defined number of credits per generation. The amount consumed varies based on model category, duration, and output resolution.
2. How can I get more credits?
Credits come with your subscription plan, which includes a fixed monthly allocation. You may also receive Bonus Credits through partner, creator (KOL), and marketing campaigns. Bonus availability and terms vary based on each campaign's conditions.
3. Do credits expire?
Subscription credits are valid for 30 days from the date they are issued. Bonus and promotional credits may follow separate expiration terms defined by the applicable campaign.
4. How can I check my remaining credits?
You can review your credit balance in the Account Center, accessible by hovering over your profile in the top-right corner of the interface.
5. Refund Policy
Important: Please read carefully before purchasing.
Once you start using the service, you are deemed to have accepted the terms below.Subscription fees:
Non-refundable. No credits or refunds are issued for partially used billing periods.After cancellation:
You keep access to your paid plan through the end of the current billing period.6. Final Interpretation
Soldy retains sole and exclusive authority over the interpretation of all policies stated herein.
7. Need help?
Contact: support@soldy.ai
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